For more information, read on below or get in touch with us at firstname.lastname@example.org or WhatsApp - +91 87547 70100.
Submit a Return Request for a return authorization.
Do you charge for returns shipping?
Yes, In most cases you need to pay a flat fee of Rs.60 for return shipping. In case of any damage in the product you received or wrong item received - please get in touch with us @ email@example.com or WhatsApp - +91 87547 70100.
How long will it take to receive my order?
We aim to send out shipments every day. All orders within INDIA, should arrive within 5-7 business days on a bad day, within 3-5 on a good day.
What's your return policy?
We want you to love your Night Wears as much as we do and are always bummed when that's not the case. We accept return requests within 14 days of receipt of your delivery (aka the date your tracking number says the shipment arrived). Please ensure that items need to be unworn, unwashed, undamaged and in their original packaging in the same conditions that you received them to be eligible for a return. Please be delicate when trying on your purchases and watch out for things like deodorant and lotion in order to keep your items in new conditions.
What's your return process?
Getting the right fit over the internet can take a few tries, we get it. If you're looking to return part or all of your purchase please refer to the following steps:
1. Please ensure that your items are eligible for a return request - they must be: unworn, unwashed, undamaged and in their original packaging in the same conditions that you received them, within 14 days after you received your delivery.
2. Please note you will be charged a flat fee of Rs.60 against returns shipping charges, also the COD fees Rs.50 charged against the order will not be refunded back. (We keep our margins low and we deliver a high-quality product, In order to benefit our loyal customers who don't want to return - we don't add the return shipping cost to our selling price).
3. Please also note that return request need to be submitted within 14 days of receiving. Requests received outside of this window will be rejected. Please Submit a Return Request for a return authorization, please state your order number and the reason for your return. We're just a baby company so we really do take feedback to heart!
4. Upon receipt of your merchandise, our warehouse will inspect the returned items. If good conditions are met, we'll issue a refund within approximately 48 hours. Please allow for 10 business days to see refunds reflected on your credit card statement.
Questions before you buy? Email us at firstname.lastname@example.org or WhatsApp - +91 87547 70100